Job Title:  Quality Assurance Developer
Reports To: Director of Medical Education
 
Job Purpose
To provide quality assurance for CECity projects and assist in project development and coordination.

Minimum Requirements

EDUCATIONAL/KNOWLEDGE REQUIREMENTS:

• Demonstrated experience in quality assurance role strongly preferred
  
• Excellent knowledge of English language, grammar and punctuation required.
  
• Experience in content-based quality assurance and/or technical writing required.
  
• Must be competent using Windows operating system (general applications, Microsoft Office, and basic imaging software).
  
• Experience with Internet-based content development and /or review required.
  
• Ability to manage multiple projects independently.
  
• Working knowledge of HTML editors (i.e., Dreamweaver) preferred.
  
• Knowledge of medical terminology preferred.
  
• Physical requirements.  Must be able to communicate via telephone (hear and speak clearly) and perform QA on multimedia programs (see and hear).

Key Responsibilities

• Complete quality assurance review of text-based activities and products (i.e., marketing materials, newsletters, etc.).
  
• Complete quality assurance review of multimedia programs and other CECity applications
  
• Assists with testing of new CECity products/product functionality.
  
• Communicate professionally with internal & external clients about projects in production/quality assurance review.
  
• Provide the production staff with clear, constructive feedback regarding changes that need to be made prior to client review or on client request.
  
• Complete ongoing quality checks of client portals/branded websites.
  
• Provide basic technical support via telephone and email to users of CECity hosted programs and continuing education portals.
  
• Sets up routine programs and reports in the maintenance system and or CME360º
  
• Locates materials for and updates assigned specialty pages as necessary.
  
• Fills in for project manager on short-term basis and assists with setup of project files and related documents as needed.
  
• Completes all other assigned responsibilities as requested.

General Expectations

Employees at CECity are expected to consistently demonstrate the following attributes:

• An extreme standard for Ethics, Work Ethic, Disdain for Mediocrity and a Commitment to Excellence in performance, leadership, quality and customer service; as demonstrated through a positive and winning attitude, accuracy,  productivity, efficiency, independence and timeliness in performance. 
  
• Flexibility, team work, effective verbal and written communication and a high-level of problem-solving skills are essential.